SES – Privacy Policy of Customer Information

Salford Electrical Services Pty Ltd

1. Introduction
Salford Electrical Services Pty Ltd ("we," "our," or "us") is committed to protecting the
privacy of our customers and website visitors. This Privacy Policy explains how we
collect, use, and safeguard personal information provided through our website enquiry
page.

2. Information We Collect
When you submit an enquiry through our website, we may collect the following personal
information:
Your name
Your email address
Your phone number
Any additional information you provide in your enquiry

3. How We Use Your Information
We collect and use your information for the following purposes:
To respond to your enquiry and provide relevant services
To communicate with you regarding your request or project
To improve our customer service and business operations
To comply with legal obligations

4. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate
measures to protect it from unauthorised access, misuse, loss, or disclosure. These
measures include:
Secure storage and restricted access to personal data
Encryption and security protocols for data transmission
Regular monitoring and updates to our security practices

Salford Electrical Services Pty Ltd
E: admin@salfordservices.com
REC: 32071
Certified Infrared Thermographer 16555

Salford Electrical Services Pty Ltd
VIC REC: 32071

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5. Sharing of Personal Information
We do not sell, rent, or trade your personal information. However, we may share your
details in the following circumstances:
With trusted subcontractors or service providers when necessary to fulfill your request
When required by law or to comply with legal obligations
To protect the rights, property, or safety of Salford Electrical Services Pty Ltd, our
customers, or others

6. Your Rights & Choices
You have the right to:
Request access to the personal information we hold about you
Request corrections to any inaccurate or outdated information
Request the deletion of your information, subject to legal obligations
To exercise any of these rights, please contact us using the details below.

7. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes
outlined in this policy or as required by law.

8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal
information, please contact us at:
Salford Electrical Services Pty Ltd
Port Melbourne, Victoria
Email: admin@salfordservices.com
Website: www.salfordservices.com

9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our
website, and we encourage you to review this policy periodically.
Last Updated: 10/02/2025